Factors Affecting Adoption of Human Resource Information Systems by Small and Medium Enterprises in Bangladesh

Abstract

This study empirically examines the factors influencing the adoption and use of Human Resource Information Systems (HRIS) among Small and Medium Enterprises (SMEs) in Bangladesh. Devising an integrated model based on the Unified Theory of Acceptance and Use of Technology 2 (UTAUT2), Task-Technology Fit (TTF), and Revised Theory of Planned Behavior (RTPB), the research identifies both individual and organizational determinants of HRIS adoption. Data were collected from 708 human resource managers and administrative officers from SMEs and were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The findings reveal SMEs in Bangladesh primarily use HRIS for administrative purposes, with limited engagement in its strategic and analytical applications. In terms of adoption factors, performance expectancy, effort expectancy, social influence, facilitating conditions, hedonic motivation, task-technology fit, and firm maturity significantly influence HRIS adoption and use behavior. The findings further underscore the moderating effects of SME size on multiple adoption relationships. The study offers practical and theoretical insights to support effective HRIS implementation in the context of emerging economies.