http://reposit.library.du.ac.bd:8080/xmlui/xmlui/handle/123456789/301 2026-04-07T03:55:30Z 2026-04-07T03:55:30Z Mahmud, Khaled http://reposit.library.du.ac.bd:8080/xmlui/xmlui/handle/123456789/3023 2024-02-18T07:01:01Z 2024-02-18T00:00:00Z

Sustainable Economic Growth for Developing Countries through Fintech Ecosystem: A Case Study on Bangladesh Mahmud, Khaled This study undertook a detailed investigation of financial technology (fintech) and its role in promoting sustainable economic growth for developing countries. In doing so, Bangladesh was the focal point. Through methods, both quantitative and qualitative this research aimed to answer four key questions related to fintech ecosystem readiness, customer readiness for fintech, fintech adoption factors, and fintech for sustainable economic development. The current study investigated the state of the fintech ecosystem in Bangladesh and its readiness with regard to ecosystem players. Narrative analysis, global comparison, and expert panel opinion point to a lack of fintech service and business model diversity in the still-developing fintech ecosystem of Bangladesh. It is found that Bangladesh is in the second stage of a three-step ecosystem development process. With a prudent, time-appropriate, and transparent policy framework, we believe that the fintech ecosystem in Bangladesh can contribute to sustainable development in the long-term. Apart from secondary datasets, this study conducts the National Citizen Survey (NCS) (N=1282). The nationwide representative sample was constructed through poverty-based stratified random sampling. Data were collected from 16 districts across Bangladesh. The NCS dataset provided the foundation for descriptive analysis and quantitative modeling. It incorporated demographic, economic, financial, technology usage, sentiment, and other variables related to fintech use. To the best of our knowledge, such a representative dataset on overall fintech use in Bangladesh is a first. This study also proposes the Customer Fintech Readiness (CFR) index to measure overall customer readiness for innovative fintech use. Given the hitherto absence of a measurement scheme for fintech readiness – as opposed to generic technology readiness, the CFR index considers seven key dimensions of customer readiness for fintech use and offers a customer fintech readiness measurement scheme. It has been found that Bangladesh is in the 26 th percentile of customer fintech readiness – lagging significantly behind in multiple dimensions e.g., financial conditions, existing fintech usage, etc. This study also deploys Recursive Feature Elimination (RFE) with multivariate logistic regression to model adoption factors of fintech. Among 133 features in the original model, 55 were preserved. Of these, 26 are found to be significant as determinants of fintech adoption. Importantly, 14 of these are related to customer concerns with various aspects of fintech use. Thus, customer concerns are major factors of fintech adoption in Bangladesh. Therefore, an effective way to raise adoption in the future is to address concerns and build customer trust. Finally, this study adopts the Case method, panel data regression, and univariate analyses with quartile-comparison to investigate the relationship between fintech and sustainable economic development. Across these three approaches, fintech’s contribution to sustainable economic development was evident. Particularly, our panel data model suggests that fintech channels like Automated Teller Machines (ATM) and debit card usage growth directly contribute to macro-level economic growth. More importantly, results from univariate analyses suggest that countries with higher growth in fintech channels e.g., debit card ownership, mobile money, digital payments, and wage distribution through cards also experienced higher growth in SDG index score, Goal 1, Goal 8, Goal 9, and Goal 11 scores during the period from 2014 to 2021. However, there were important nuances in results across these goals and between the two panels used: (a) all countries and (b) lower middle-income countries (LMIC) only. For LMIC, debit card ownership and digital payment showed the most significant association with progress in selected indicators. Further, univariate results point to a surprising lack of association of fintech with promotion of gender equality – thereby leading to further questions on effective ways to realize fintech’s transformative potential for women. We hope that the recommendations suggested in this report will contribute to the development of a more dynamic and vibrant ecosystem for sustainable economic growth in Bangladesh – and in developing countries across the world. A Dissertation Submitted to the Institute of Information Technology (IIT) University of Dhaka.

2024-02-18T00:00:00Z Amin, Md. Iftekharul http://reposit.library.du.ac.bd:8080/xmlui/xmlui/handle/123456789/2374 2023-06-05T06:01:57Z 2023-06-05T00:00:00Z

An Integrated Study on the Aspects Embracing e-Commerce Platforms in Bangladesh Amin, Md. Iftekharul The thesis focuses on different facets of effective adaptation of e-commerce in the context of Bangladesh. Since the inception in 2006, Bangladesh has shown incredible growth potential in e-commerce. However, recent statistics shows that Bangladesh is still lagging behind in the field of e-commerce. Therefore, it is very necessary to identify the factors that affect the adoption of ecommerce in Bangladesh which motivates to carry out this research. In doing so, the thesis concerted on three specific sub segments of e-commerce, mobile financial services (MFS), internet banking, and online marketplaces. The study followed a mixed method approach combining both qualitative and quantitative methods with a positivist philosophy. Quantitative data are gathered via three different questionnaire survey. Three conceptual frameworks are developed and validated using both qualitative and quantitative data. The thesis makes a novel contribution by identifying and analyzing the important factors of e-commerce adoption in Bangladeshi context and proposing an extension of Technology Acceptance Model (TAM) with five new constructs. The new constructs are: Value perception, Perceived risk, Customer Service, Technology Familiarity and Trust, which are context specific from Bangladesh perspective. Findings of the thesis suggests that, ‘Perceived Risk’ have a negative effect on the adoption of all three sub segments. On the other hand, factors like ‘Value perception’, ‘Customer Service’, ‘Technology Familiarity’, and ‘Trust’ are also found to have positive effect on the adoption of e-commerce. ‘Trust’ and ‘Adoption Confirmation’ are found to have positive impact on customer satisfaction as well. These findings are substantiated with consultation with the industry practitioners. Thus, the research achieves its objectives and fills up the academic gap in the area of e-commerce study by extending TAM with five above mentioned Bangladeshi context specific parameters. It also made very important contribution to the industry by effectively connecting and associating the theoretical conclusion with the corporate objectives of different e-commerce businesses, and successfully interpreting them to be used for promoting their business progress. However, due to change in environmental context, such as any modification in laws and regulations, the proposed conceptual frameworks of the thesis may face adaptivity problem. Therefore, the frameworks may need to augment new constructs to observe the effect of such contextual change on e-commerce adoption behavior of the consumers in future. A thesis submitted to the Institute of Information Technology (IIT), University of Dhaka in partial fulfillment of the requirements for the degree of Doctor of Philosophy.

2023-06-05T00:00:00Z